Terms & Conditions

Welcome to Samiyas.com, the official online store of Samiyas Fashion World. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. These terms are designed to ensure a transparent, secure, and respectful shopping experience for all our customers.

1. Website Use & Acceptance

By using Samiyas.com, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree not to misuse the website, interfere with its functionality, or engage in any activity that violates applicable laws or our policies.

2. Product Information & Availability

We strive to present accurate product descriptions, images, and pricing. However:

  • Colors and textures may vary slightly due to lighting, photography, and screen settings.
  • All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.
  • Product availability is not guaranteed and may change without notice.
  • We reserve the right to limit quantities or discontinue items at any time.

2A. Customized & Stitched Clothing

Customized and stitched garments are made specifically to your preferences, including fabric selection, measurements, and design details. Due to their personalized nature:

  • These items are non-returnable and non-refundable, unless they arrive with a manufacturing defect or are significantly different from the confirmed specifications.
  • Samiyas.com is not responsible for any damage caused during shipping or by courier services.
  • Customers are advised to double-check all customization details before placing an order, including measurements, fabric choices, and embroidery instructions.

3. Orders & Payments

When placing an order:

  • You agree that all information provided is accurate and complete.
  • Orders are confirmed only after successful payment via our secure WooCommerce-integrated gateways.
  • We accept payments through bank transfers, mobile wallets, and other approved methods.
  • Samiyas.com reserves the right to cancel any order due to stock issues, pricing errors, or suspected fraud.
  • You will receive an order confirmation via email or WhatsApp once your order is processed.

4. Shipping & Delivery

  • We currently deliver across Pakistan through trusted courier partners.
  • Shipping charges and estimated delivery times are displayed at checkout.
  • Delivery timelines may vary based on location, courier delays, or public holidays.
  • Samiyas.com is not liable for delays caused by third-party logistics providers.
  • Customers are responsible for providing accurate shipping details. Incorrect addresses may result in delays or non-delivery.

5. Returns, Exchanges & Refunds

We want you to love your purchase. However, if there’s an issue:

  • Returns/exchanges are accepted only for damaged, defective, or incorrect items, reported within 48 hours of delivery.
  • Items must be unused, in original packaging, and accompanied by proof of purchase.
  • Custom orders, stitched items, and sale products are non-returnable and non-refundable.
  • Refunds (if applicable) will be processed via the original payment method within 7–10 business days.
  • To initiate a return or exchange, please contact us via WhatsApp or email.

6. Account Registration & Security

Creating an account on Samiyas.com allows you to:

  • Track orders, save preferences, and access exclusive offers.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Samiyas.com reserves the right to suspend or terminate accounts for misuse, fraudulent activity, or violation of these Terms.

7. Intellectual Property

All content on Samiyas.com—including logos, product images, designs, text, and graphics—is the intellectual property of Samiyas Fashion World and protected by copyright laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Promotions & Discount Codes

  • Promotional offers and discount codes are valid for a limited time and subject to change.
  • Only one discount code may be used per order unless otherwise stated.
  • Samiyas.com reserves the right to cancel or modify promotions at any time.

9. Limitation of Liability

Samiyas.com is not liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Losses due to delays, data breaches, or third-party service failures.
  • Our total liability is limited to the amount paid for the product in question

10. Privacy & Data Protection

We respect your privacy and handle your data in accordance with our Privacy Policy. Your personal information is used only to process orders, improve services, and communicate with you. We do not sell or share your data with third parties except where necessary to fulfill your order.

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from the use of Samiyas.com will be subject to the jurisdiction of the courts in Bahawalpur.

12. Changes to Terms

Samiyas.com reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of the website after changes implies acceptance of the updated terms.

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13. Contact Us

For support, inquiries, or feedback, you may contact us through:

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